Quality Inn & Suites offers Vending machines, Express check-in, Shared microwave, Television in common areas, Free newspapers in lobby, Free buffet breakfast available daily, Free breakfast, Express check-out, Multilingual staff, 24-hour front desk, Smoke-free property, Elevator/lift, Free self parking, ATM/banking, 24-hour business center, Television, In-room climate control (heating), Premium bedding, Blackout drapes/curtains, Refrigerator, Daily housekeeping, Free WiFi, Access via exterior corridors, Desk, Desk chair, Designer toiletries, Free local calls, Premium TV channels, Towels provided, Shower/tub combination, Shower/tub combination, Free toiletries, Hair dryer, Iron/ironing board, Pay movies, Cable TV service, Free long-distance calls, Roll-in shower, Wheelchair accessible, Business center, Fax services available, Printer, Coffee/tea in common areas, Continental breakfast, Wifi Available, Air-conditioned public areas, ATM, Coffee/tea in common areas, Pets not allowed, Wake-up service, Wheelchair accessible, Lighted makeup/shaving mirror, Toilet, Linens provided, Accessible bathroom, Air conditioning, AM/FM alarm clock radio, Bathroom grab bars, Bathtub or shower, Business center, Heating, In-room accessibility, In-room climate (air conditioning), Smoke alarms in rooms, Coffeemaker, Free wired high-speed Internet, Phone, Free newspaper.
Quality Inn & Suites is located at 5959 Preston Ave, Livermore.
Quality Inn & Suites has an average rating of 3.9 out of 5 based on 288 guest reviews. It holds a 2.5-star Stars rating.
1 King Bed
1 King Bed, 1 Room Suite
1 King Bed
Room, 1 King Bed, Accessible, Non Smoking
1 King Bed
Standard Room, 1 King Bed, Non Smoking
1 King Bed
Suite, 1 King Bed, Accessible, Non Smoking
2 Queen Beds
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking




+26

The Quality Inn & Suites consistently receives negative reviews, citing issues with staff rudeness, billing errors, and deceptive practices. While some guests appreciate the cleanliness and value, numerous complaints detail significant problems with accessibility, inadequate service, and property maintenance. Overall, the property exhibits inconsistent quality and reliability.
Horrible place to stay. Staff are rude and incompetent. Breakfast is terrible. No pool, no laundry facilities. As someone that travels for work exclusively, this was my first and definitely last time staying here. I'd rather sleep in my truck.
I would watch this place. My bank card got charged after I had traveled back to the east coast. Now I was there 2 months. And a month ago I stopped using my bank card and started using my cash app card and a 3rd party, which was hotels.com. I had left Tuesday morning at 4am. And was charged 118.71 for Tuesday. Which I did not stay because I had left early that morning. So I called when I seen the transaction on my bank app, I got told I'd have to call the third party. But here's the kicker. The 3rd party didn't have the card that was charged in there files just my cash app. So I called back and asked for a manager and the guy refused to get him. And had asked why. I said because the 3rd party does not have that card on file. And I wanted to know why my card the hotel had on file was charged if I had already paid through a 3rd party. Than gave me what was supposed to be an email but when I try to email it says it's not a valid email. Not happy they took money without my authorization!!!
I ordered a room and cancelled it 5 minutes later... They took my money even though I did not use the room, never checked in or stayed. They stoled from me THEIVES! Dishonest liars!!
They turned my bed and gave me new towels after the first day. You'd think that would be bare minimum for a hotel but man, so many 3 stars lack even that. Amazing hotel, great prices. Would stay again.
Don’t reserve a room at this place, just call ahead and pay when you get there. Waste of time and gas. I’m glad I was able to get a room somewhere else last minute (luckily), but the 100 dollar security deposit their website didn’t mention? Yeah I’m good, just paid 89 at a different hotel and got free breakfast. Whoever the manager is, yuck ??
Super nice, comfortable room. Easy, friendly check in experience. Reserved thru 3rd party and we don't always get a nice room, not this time! So nice and quiet!!
Very close to where we wanted to go . The room was clean, bed so comfortable we overslept so missed breakfast. This is a great value location. Checking in was exceptional.
My experience was not good. Arrived in a wheelchair van for a child in a wheelchair only to find that all handicapped parking were taken. Two spots were taken by staff with NO handicap placards shown in the cars. We had reserved a wheelchair accessible room so they knew we would arrive and didn't offer to move their car so we could have a handicap spot to deploy the ramp. We had to deploy the ramp and unload unsafely in the middle of the parking lot. We arrived at 11pm and were tired from a long drive. This is unacceptable we have enough to worry about when traveling with a disabled child.
The room is clean and spacious! The washroom looked like it just got renovated. I think it is one of the best rooms i’ve had at this price point near San Francisco during my travel.
There’s no gym, jacuzzi, and breakfast is not good. It was served cold and there’s no much. I needed a good price for a long stay, and I got it, but I expected more from the hotel. But you can’t find much more for the same price, so it’s fair I guess.