Location is too close to freeway. Some rooms suffer from significant traffic noise, with the constant roar of vehicles clearly audible inside. To make matters worse, rooms near the exit doors experience frequent loud banging throughout the night as people come and go, making a peaceful night's sleep nearly impossible. Additionally, the breakfast offers very limited options for non-meat eaters. When we brought these issues to the service staff, they simply gave an empty promise to "make things better in the future" instead of actually doing anything to help us during our stay. I highly recommend requesting a room far away from both the highway and the exit doors, or looking elsewhere entirely.

Accommodation was nice, if I stayed in future I would request an odd numbered room away from the freeway. I had a light breakfast but they had many options. Coffee only so so.

The only reason for three stars is that the hot water was broken all weekend with maintenance coming in Monday. That is almost comical as weekends must be busy enough for maintenance coverage. Otherwise, the rooms were cleaned every day and staff was very nice.

We have been Hilton honor members for many years and just completed our four night stay. Our room was very clean and rest of the hotel was well maintained. The staff was friendly and helpful. The manager was polite and interacted with his employees in a professional manner. Two ladies, Ana and Zefe were exceptional !

Location and rooms were nice. Staff was great thank you for a nice stay.

The property itself is in a convenient location, rooms are basic, no real amenities and breakfast looked good but did not taste good. The thing that upset me the most is they charged me for an entire stay I already prepaid for and hindered my ability to use that card for the car rental which caused pure panic at the rental desk after a very long day of traveling. They had zero accountability other than "sorry" and I would eventually be refunded. While I was refunded days later, I would never come back here because of their lack of care or offering something for their enormous error which derailed parts of my vacation.

With my Recent Job I frequent trips to Livermore (1x to 2x a months) and I decided to stay at the Hampton Inn in Livermore. I was greeted very professionally by Elmer the Manager. On my 2nd visit I was greeted again by Elmer and addressed me by my Last name. It was a pleasant surprise he remembered me by name. He always took care of any issues I had. I had a few issue which he and his staff took care of. I have been staying at this hotel for about 9 to 10 years and only THIS hotel in the Livermore area. I am extremely disappointed to learn he no longer works here and was let go. This will probably be my last stay here. I select Hiltons only and I am a Diamond/Gold member for the past 30 years and I was was never treated on the level of how Elmer treated me by any Hilton Manager or Employee at other Hotels. I never write reviews but I wanted to express how Elmer treated me and what motivated me to stay at this hotel and only this hotel.

I stayed at this hotel during several business trips during the past eight months. I was very pleased with the room and the entire property. The front desk staff were efficient and very friendly.

Staff was excellent! Some of the nicest people you’ll ever meet. I travel here for work monthly and every time, the staff have been so welcoming and accommodating.

Amazing stay while working at Livermore. This hotel was a million times better than the luxury hotel next to the San Francisco airport called Winston.