I've stayed in this Residence Inn for over 100 nights over the past few years. The staff has generally been excellent (although the night staff is often difficult / impossible to find). The location is convenient if you are in Dublin/Pleasanton for work and have a car, but walkability is poor. Breakfasts are generally good (as far as hotel breakfasts are concerned). There is no dedicated porte-cochère (motor court) for pickup/dropoff/checkin and the hotel allows hotel vans and guests to park in the spots that are meant to be dedicated to check-in / check-out, so be prepared to park far from the front desk or bite the bullet and park in the fire lane (which is what most people do, so be prepared to potentially be blocked in for a few minutes as well). The room quality is hit or miss. There is little/no sound insulation between floors, so be prepared to hear a lot from your upstairs neighbor (seems like hotel room HIIT workouts are pretty big these days...). Kitchens are fine but don't consistently have the same cookware -- sometimes the bowls are impractically small and larger mixing bowls are missing. It seems like the staff doesn't check the kitchen inventory between room turns. I've had a couple of rooms that clearly smelled strongly of dog urine (I suspect this is common given the pet policy -- many rooms just have an extremely strong carpet cleaner / air freshener smell). Bathroom cleanliness can be an issue too, particularly in the showers (verging on you-should-bring-flip-flops-if-you-stay-here territory). It's also worth noting that this location doesn't seem to recognize Marriott loyalty (or even frequent guests to this particular location). I'm almost always greeted as if it is my first time to the hotel (odd given that I'm certain the booking software clearly displays loyalty information) and I've only once received a room upgrade. This past trip I was given what is likely the worst room on the property (first floor, right by check-in and the elevator -- constant sources of noise). There are several such rooms at this property, which, imo, should not even exist / should be converted into utility closets. It was a bad enough experience that I switched my two upcoming reservations to the new TownPlace Suites (I've heard good things about this new Marriott extended stay property from several coworkers).

MY HONEST REVIEW: I feel bad leaving a bad review when there are so many good reviews but i cant see this being a 4 star room, i check many sites and they state this is a 4 star, no way. The bed mattress is the thinnest and most uncomfortable i have ever slept on in any hotel, you feel the metal in your back, the air condition and heater is so loud and noisy it shakes the whole room every 20-30 minutes feels like a semi truck passed by, hallways smell like pot, and after checking in extremely hard to find your room because the buildings are not mark & Joy at the front desk wasn't helpful nor joyful, this is a 3 star room and should rent for $100 per night if not you will get a better deal elsewhere, The manager was nice,

I stay here 2 weeks a month. It's close to the interstate, close to shopping, and to food. I've learned to get a room on the courtyard each time as the noise is at a minimum. Staff is first rate. Breakfast buffet ? The rooms have enough of a kitchen that I don't go out to eat every night. Pool and hot tub are good during the summer.

A beautiful and extremely well managed hotel. Fantastic landscaping, nice walking and running paths, and a central location.

I had a very pleasant couple of days at this hotel. The front desk staff were quite frankly delightful both at check in and check out (shout-out to Juliette) and so lovely to us. The rooms were very clean and tidy. I was very surprised that the building we stayed in didn't have an elevator, but they made that clear before they gave us the second floor room we requested, so it was our choice to lug out stuff up and down the stairs. They also upgraded our room free of charge because we prefer to be on a higher floor, which was very kind. The two things that were less than five stars for me are the weird couch (the back reclined rather steeply and then it had these weird bolster things on the back that sort of pushed your head forward) and that the mattress was firmer than what I usually find in hotels. The rest of my stay was so pleasant, however, that I would not cross this location off my list for the future.

I’m giving this place a 1 star because my Prius catalytic converter got stolen parked there during the day. Need more security patrols or feel like I’ve been getting watched by someone that knows the place well there to even calculate my movements like that and then steal it around 12 afternoon -3pm. Very sketchy to me

Great condition, well maintained. Cleaning staff did not always get things right but were quick to respond when pointed out. Front desk very on top of things. Breakfast and happy hour we're both good services. Would definitely stay here again. Parking was good and secure. Quiet area without retail traffic. Surrounded by corporate offices.

Had a great stay. Except I cut my finger and was bleeding and asked the front desk for a band aid and she proceeded to tell me they do have band aids but they are for employees only. Why not just say we don’t have any which would come off so much nicer. One band aid is a problem. I was planning on staying here next year when I come back but because of how rude of a comment that was given I will give my business elsewhere

Residence Inn is one of the hotel chains I like the most. This one in Pleasanton is in a perfect location with comfortable rooms and a nice front desk person. The included breakfast is not the best, but it's okay! The dining area for breakfast is clean and well-organized. Overall, I like this Residence Inn. I'll stay here again next time I'm in the area.

Stayed for a few weeks and appreciated the care from the front staff. Breakfast has good variety and is filling. Rooms are spacious and cleaned well. Though sometimes they’d forget to replace all the towels, coffee. They have a complimentary shuttle service for 5miles, underrated feature. Wish I could’ve stayed longer!